Privacy Policy

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Effective Date: May 24, 2025
Last Updated: May 24, 2025

ResolvePoints.com (“ResolvePoints,” “we,” “our,” or “us”) respects your privacy and values your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you access or interact with our website. ResolvePoints.com is a resource for individuals seeking general legal information and assistance in navigating legal services, rights, and documentation.

We are committed to the ethical and responsible handling of your Personal Information and ensure compliance with applicable privacy regulations.

1. Scope of Policy

This Privacy Policy applies to all information collected through ResolvePoints.com, including when you:

  • Browse legal resources and articles,

  • Contact us through web forms or via phone/email,

  • Subscribe to receive alerts or updates,

  • Provide personal details for inquiries or case evaluations.

2. Definition of Personal Information

For purposes of this Policy, “Personal Information” refers to data that can identify, relate to, describe, or be associated with a specific individual. It may include:

  • First and last name,

  • Email address,

  • Telephone number,

  • Mailing address,

  • Any additional details provided voluntarily in communication or forms.

We do not collect sensitive personal information unless required to fulfill a specific user-requested service.

3. How We Collect Personal Information

We collect Personal Information when you:

  • Fill out a contact or consultation form;

  • Request legal updates or newsletters;

  • Call or email us for help;

  • Voluntarily submit feedback or inquiries.

We do not use automatic collection tools to gather personal identifiers without your knowledge.

4. How We Use Your Information

The information collected may be used in the following ways:

  • To respond to your legal questions or direct you to legal support;

  • To send requested content such as newsletters or legal bulletins;

  • To improve user experience and site functionality;

  • To comply with legal obligations, if required by law;

  • To maintain accurate records of communication and service history.

ResolvePoints.com will not rent, trade, or sell your Personal Information under any circumstances.

5. Confidentiality and Legal Information

Any Personal Information submitted through ResolvePoints.com in connection with legal inquiries is treated with strict confidentiality. While use of our website does not create an attorney-client relationship, we handle your submissions with the same care and discretion as required by legal ethics standards.

6. Mobile Communication and Consent

If you provide your mobile number to receive updates or communications, you are consenting to the following:

  • You may receive up to five (5) messages per month;

  • Message and data rates may apply depending on your carrier;

  • You may reply HELP for assistance or contact us at info@resolvepoints.com or call (866) 963-7634;

  • You can opt out at any time by replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE;

  • No mobile information will be shared or sold to third parties or affiliates for marketing/promotional purposes;

  • We do not imply or transfer your consent to any other companies or services.

7. Cookies and Tracking Technologies

ResolvePoints.com may use basic session cookies to:

  • Maintain secure user sessions,

  • Measure traffic for internal performance analysis,

  • Improve the usability and accessibility of legal content.

We do not use tracking pixels, third-party marketing cookies, or ad-targeting scripts.

8. Data Security and Protection

We employ best-in-class administrative, technical, and physical security measures to protect your information. These include:

  • SSL encryption,

  • Limited access to stored data,

  • Secure backup protocols.

While no website can guarantee absolute security, we regularly review our practices to ensure a high level of data protection.

9. Data Retention

We retain Personal Information only as long as is necessary for the purposes outlined in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

10. Children’s Privacy

ResolvePoints.com is intended for use by individuals 18 years and older. We do not knowingly collect personal data from minors. If we become aware that a user under 18 has submitted Personal Information, we will promptly delete it.

11. User Rights and Access

You have the right to:

  • Access the Personal Information we maintain about you;

  • Correct any inaccuracies in your data;

  • Request deletion of your information;

  • Withdraw consent to communications.

To exercise any of these rights, email us at info@resolvepoints.com.

12. Policy Updates

ResolvePoints.com may update this Privacy Policy periodically to reflect new practices, technologies, or legal requirements. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the site after any updates indicates your acceptance of the changes.

Contact Information

For questions or concerns about this Privacy Policy, please contact:

ResolvePoints.com
📧 Email: info@resolvepoints.com
📞 Phone: (866) 963-7634
🌐 Website: https://www.resolvepoints.com